After four years with Casual Dining Group (CDG), Célia Pronto, Chief Customer Officer, is to step down. Departing at the end of January, Pronto is to join a London based digital business as Managing Director.
At the same time, CDG has announced the appointment of a new Marketing Director at Bella Italia. Jocelyn Mostert (nee Bynoe), who has held senior marketing roles at Wagamama and more recently, Boparan Restaurant Group, will join the business in January.
Pronto joined CDG in 2016, and during her tenure has led a number of landmark projects on behalf of the business: introducing Workplace (by Facebook) as an internal communications platform as well as transforming CDG’s website platforms and Customer Relationship Management (CRM) system. More recently she has overseen delivery of a new Las Iguanas app, and the onboarding and integration of the Liveres table and online booking platform. She has also delivered ongoing innovation and development of Bella Italia and Café Rouge, as well as being one of the driving forces behind several key internal team initiatives.
Commenting on the news, CEO James Spragg said: “Celia leaves us with a real legacy in the shape of great digital and brand platforms from which we can continue innovating, and driving growth, and we wish her the very best with her next challenge.
“At the same time, we are delighted to welcome someone of Jocelyn’s experience and talent, following a highly competitive process for this key role, and I am sure she will play a significant part in the on-going development and shaping of Bella as the leading home of informal Italian cuisine and family dining in the UK.”